Refund policy
ALL SALES ARE FINAL
All purchases from Forever To Go are final. We do not accept returns, exchanges, or refunds for changes of mind, fit preferences, color preferences, duplicate orders, or incorrect items selected by the customer.
ORDER CHANGES AND CANCELLATIONS
Orders begin processing shortly after they are placed. Once an order has been submitted, it cannot be changed or canceled. Please carefully review your items, quantities, shipping address, and payment information before completing your purchase.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your order arrives damaged, defective, or different from what you ordered, please contact us at info@forevertogo.co within 7 calendar days of delivery.
Include your order number and clear photographs of the item, packaging, and shipping label. Items must be unworn, unused, and in their original condition. Please do not send an item back without receiving return instructions from us.
After reviewing your request, Forever To Go may provide a replacement at no additional cost. If a replacement is unavailable, we may issue a refund to the original payment method. If a return is required because of our error or an approved defect, Forever To Go will cover the return-shipping cost.
UNFULFILLED ORDERS
If Forever To Go cannot fulfill or ship an order, the order will be canceled and a full refund will be issued to the original payment method.
This policy does not limit any rights available to customers under applicable law.
For questions, contact us at info@forevertogo.co.